1. Introduction
Business Future ("we," "our," or "us") is a corporate growth advisory and business consultancy firm based in Dubai, United Arab Emirates. We provide company formation, business setup, licensing, PRO services, accounting, tax, and related corporate services to entrepreneurs and businesses across the UAE.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.businessfuture.com), use our services, or interact with us through any of our forms, booking systems, or communication channels.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please refrain from using our website or providing your personal information.
2. Information We Collect
We collect personal information that you voluntarily provide to us and information collected automatically through your use of our website.
2.1 Information You Provide Directly
When you interact with our website, we may collect the following personal information:
Quote Request Form:
- Full name
- Email address
- Phone / WhatsApp number
- Business intent (form a new company, add a service, expand/relocate)
- Preferred jurisdiction (Mainland, Free Zone, Offshore)
- Visa quota requirements
- Business activity description
Consultation Booking Form:
- Full name
- Email address
- Phone / WhatsApp number
- Preferred contact method (Phone Call, WhatsApp Video, In-Person)
- Preferred date and time
- Service name and message
Package Application Form:
- Full name
- Email address
- Phone / WhatsApp number
- Nationality
- Business activity
- Number of shareholders
- Visa quota requirements
- Selected package details
Contact Form:
- Full name
- Email address
- Subject
- Message
Feedback / Testimonial Form:
- Name
- Email address
- Role / Designation
- Rating
- Feedback content
Newsletter Subscription:
2.2 Information Collected Automatically
When you visit our website, certain information is collected automatically, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or source
- Date and time of your visit
This information is collected through cookies and similar tracking technologies. See Section 6 (Cookies & Tracking Technologies) for more details.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- Service Delivery: To process your quote requests, schedule consultations, manage package applications, and deliver the corporate services you have requested.
- Communication: To respond to your inquiries, send appointment confirmations, provide service updates, and communicate about your ongoing business setup process.
- Marketing: To send you newsletters, service updates, and promotional content about our offerings. You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
- Service Improvement: To analyse usage patterns, improve our website functionality, enhance user experience, and develop new services.
- Legal Compliance: To comply with applicable laws, regulations, and government requirements in the UAE.
- Security: To protect against fraud, unauthorised access, and other security threats.
4. Information Sharing & Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- Government Authorities: When required for company formation, licensing, visa processing, or other regulatory submissions, your information may be shared with relevant UAE government departments and authorities.
- Service Providers: We may engage trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you (e.g., payment processors, email service providers). These parties are obligated to keep your information confidential.
- Analytics Providers: We share limited data with analytics services such as Google Analytics to understand website usage and improve our services.
- Live Chat: We use Tawk.to for live chat support. Your chat interactions may be collected by Tawk.to in accordance with their privacy policy.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmitted between your browser and our servers
- Secure database storage with access controls
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
While we strive to use commercially acceptable means to protect your personal information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. Cookies are small text files stored on your device when you visit our website.
6.1 Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly, including session management and security features.
- Analytics Cookies: Help us understand how visitors interact with our website. We use Google Analytics for this purpose.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements. We use Facebook Pixel for this purpose.
- Functional Cookies: Enable personalised features such as live chat (Tawk.to) and content sharing (AddThis).
6.2 Third-Party Cookies
- Google Analytics: Collects anonymous usage data to help us understand website traffic and user behaviour. Google Privacy Policy
- Facebook Pixel: Tracks conversions from Facebook advertisements and builds audience segments. Facebook Privacy Policy
- Tawk.to: Provides live chat functionality and collects chat transcripts. Tawk.to Privacy Policy
6.3 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. When you first visit our website, you will be presented with a cookie consent banner allowing you to accept or decline non-essential cookies.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:
- Service inquiries and quote requests: Retained for up to 24 months from the date of submission to allow follow-up on your business setup requirements.
- Consultation bookings: Retained for the duration of the engagement and up to 12 months after the last service provided.
- Newsletter subscriptions: Retained until you unsubscribe.
- Feedback and testimonials: Retained indefinitely unless you request deletion. Approved testimonials may be displayed publicly on our website.
- Analytics data: Retained in aggregated, anonymised form for website performance analysis.
8. Your Rights
Under applicable UAE data protection regulations, you have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to our legal obligations and legitimate business interests.
- Opt-Out: You may opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or by contacting us directly.
- Withdrawal of Consent: Where processing is based on your consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in Section 11.
9. Third-Party Links
Our website may contain links to third-party websites, including social media platforms, payment gateway providers, and government authority websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Business Future
Corporate Growth Advisory
Dubai, United Arab Emirates
Email: info@businessfuture.com
Website: www.businessfuture.com
We will endeavour to respond to your enquiry within 5 business days.
